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Bid writing = being on the same page
If you want to win a large contract, your quote has to convince the customer that you are the best candidate for the job. But how do you develop an effective quote? How does bid writing work?In this...
View ArticleMaking the Human Machine Interface (HMI) helpful
Flow prepared documentation for integration into the Human Machine Interface (HMI) of Picanol’s weaving machines. At a tap of a button, operators now have access to up-to-date documentation of the...
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Standardized and centralized information: hitting 2 targets with 1 shot1....
One of the things we are most used to doing, is harmonizing, centralizing and updating large amounts of scattered information; often spread throughout a company and found amongst different people and...
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Standardized and centralized information (2/2)Documentation is an opportunity
“We should probably document that…” “ISO says we need work instructions for that too…” When it comes to documentation, it often boils down to necessity. Nevertheless, we regularly notice that the need...
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Update software doc automatically
While creating and maintaining documentation, technical writers are often confronted with a myriad of challenges. For example, it is not exactly evident to ensure consistency between a software...
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Creating a tailored digital workplace with Microsoft 365
A large organization asked us to reimagine the daily work of their employees in the modern workplace. By using Microsoft 365 and its numerous applications, they wanted to start a digital transformation...
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How to choose the right CCMS?
A good information architecture is essential to manage your documentation properly. However, that alone is not enough when managing large amounts of documentation in an international context. In that...
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Do your customers FIND your answers? A questionnaire to help you to help them...
Like any information that accompanies your product, whether literally or online, you always want your technical content to be up there with the best. Whether you develop it for customer satisfaction,...
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Can your customers USE your answers? A questionnaire to help you to help them...
Like any information that accompanies your product, whether literally or online, you always want your technical content to be up there with the best. Whether you develop it for customer satisfaction,...
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Do your customers LIKE your answers? A questionnaire to help you to help them...
Like any information that accompanies your product, whether literally or online, you always want your technical content to be up there with the best. Whether you develop it for customer satisfaction,...
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